If you are staying in the Bintan Resort area, most hotels already provide shuttle services from Bandar Bentan Telani Ferry Terminal. This ferry terminal is the main gateway for travel from Singapore to Bintan.
In fact, many hotels also have their own representative counter located inside the arrival hall at the ferry terminal.
Once you have a confirmed booking at one of these hotels, you can usually enjoy a safe and convenient shuttle service arranged directly by the hotel.
The transport can be a shuttle bus, mini bus, or private car, depending on the hotel’s arrangement.
Below is a list of hotels in the Bintan Resort area that provide shuttle services from Bandar Bentan Telani Ferry Terminal.
|
Dprima Hotel
|
Anmon
|
Natra
|
|
Nirwana Resort
|
Indra Maya
|
Mayang Sari
|
|
Banyu Biru Villa
|
Banyan Tree
|
Angsana - Homm
|
|
Cassia
|
Holiday Inn Resort
|
Indigo Bintan Lagoi Beach
|
|
The Sanchaya
|
Four Point By Sheraton
|
Grand Lagoi Hotel
|
|
Kamuela Lagoi Villa
|
Pantai Indah Villa
|
Club Med Bintan
|
For The Residence Bintan, shuttle services are also available for this route even though it is located in the East Bintan area.
If your hotel is not included in the list above, or you are not staying at The Residence Bintan, then you will need a private transfer service instead.
Next, we will show you how to book the shuttle service based on how you book your hotel.
Book with a Travel Agent
If you booked your hotel through a travel agent, your shuttle transfer is usually arranged before your arrival.
The travel agent will normally coordinate your ferry schedule with the hotel in advance, so the pickup process becomes smoother when you arrive in Bintan.
If you are unsure about your transfer arrangement, simply contact your travel agent to confirm the details before your trip.
For example, some Bintan Hotel Packages by Bintan Travel Guide (BTG) already include land transfer from Bandar Bentan Telani Ferry Terminal.
Everything is prepared in advance, so you can arrive more comfortably without needing to arrange transportation separately upon arrival.
Booked via Agoda / Booking.com / Other Marketplaces
If you booked your hotel through Agoda, Booking.com, or another online booking platform, you will need to contact the hotel directly to share your arrival details.
Once your booking is confirmed, simply use the “Contact Property” feature in the booking platform to inform the hotel about your ferry schedule.
Please include:
- Your ferry travel date
- Your arrival time
- Your ticket class (Economy or Emerald)
This is important because Economy and Emerald passengers may arrive at different arrival halls at Bandar Bentan Telani Ferry Terminal.
Read also: How to Meet Bintan Hotel Staff at Bandar Bentan Telani Ferry Terminal
Booked via Official Hotel Website
If you booked directly through the hotel’s official website, the process is usually simple.
Some hotels will ask for your arrival details during the booking process. Others may only provide a “Notes” section where you can add your ferry timing.
In many cases, the hotel will also follow up by email to confirm your arrival schedule.
For Club Med Bintan, there is no listing on marketplace platforms, as all bookings are made directly through their official website.
When you book via the official website, you can simply add transport services during the booking process.
Read our guide also about :
This article is written by Sigit Supriadi, a Bintan-based travel specialist with hands-on experience in handling daily traveler arrivals from Singapore to Bintan.
He is involved in arranging travel coordination and on-the-ground support for international travelers visiting Bintan.
The content is based on real experience supporting travelers with itineraries, arrivals, and travel logistics for hotels around Bintan.
Learn more about our services at Bintan Travel Guide (BTG).
This article is written by Sigit Supriadi, a Bintan-based travel specialist with hands-on experience in handling daily traveler arrivals from Singapore to Bintan.
He is involved in arranging travel coordination and on-the-ground support for international travelers visiting Bintan.
The content is based on real experience supporting travelers with itineraries, arrivals, and travel logistics for hotels around Bintan.
Learn more about our services at Bintan Travel Guide (BTG).
