Exceptional Service and Truly Thoughtful Hospitality - My partner and I had an amazing experience with Bintan Travel Guide during our recent trip to Bintan. From the moment we arrived at the ferry terminal, the team—especially Sigit,... read more Fahri, and Heri—ensured that everything was smooth, comfortable, and stress-free.

Our arrival driver Fahri was not only punctual and professional but also genuinely entertaining. He even helped us make a same-day massage booking on the spot, which was one of the highlights of our trip. Both Fahri and Heri also recommended some great local coffee and massage spots, which made our short getaway even more memorable.

What really stood out was how accommodating the team was. My partner, who doesn’t speak much Indonesian, still felt at ease and welcomed—thanks to the extra effort our driver made to speak in English and communicate clearly. It’s those small thoughtful gestures that made a big difference.

BTG’s coordination was excellent throughout, and their updates via WhatsApp were timely and reassuring. We never had to worry about a thing.

Highly recommend BTG to anyone visiting Bintan. Their service goes beyond transport—they offer true hospitality. Thank you again for making our trip such a pleasant and memorable one!

Wonderful experience - I had the absolute pleasure of working with Sigit as my travel agent and I cannot recommend him highly enough. He was incredibly fast in his responses and so efficient... read more with every detail of our trip. When we encountered some issues with our anniversary booking, Sigit stepped in immediately, resolved everything smoothly, and even offered thoughtful alternatives that worked out perfectly. His professionalism and attentiveness truly made a difference.

A special shoutout also goes to our driver, Ahand, who was nothing short of amazing. Always kind and friendly, he consistently went above and beyond—from opening doors and helping with our bags to being flexible whenever our plans changed. His local food recommendations and suggested spots to visit were spot on, and his warm hospitality made our trip feel effortless and incredibly enjoyable.

Thanks to both Sigit and Ahand, our experience was seamless and memorable. We’re so grateful for their outstanding service!

Wonderful Assistance and Support 🙏  - It was such an wonderful experience working with BTG (Sigit) for the trip to bintan. I really reached out to him last minute but he was very professional and supportive... read more in accomodating my needs and do the necessary arrangements. Big thanks to our driver Mr.Fahri for his service. He was so welcoming, bring us around, showing the places, taking pictures etc. we are very much happy with the services offered by BTG and highly recommend for travellers to choose them

Great experience - Helpful POC, answered all my questions, gave me great suggestions, was very flexible in last minute adjustments, and sent us a very friendly and helpful driver. Highly recommended

Great Service - Our driver Ahand Very friendly and kind to us being new to the country. I would definitely hire you all again and him for our future visit and flexible with... read more change of schedule based on the weather and would go above and beyond for his passengers.

Amazing tour in Bintan!  - Amazing tour! Super friendly and helpful staff, always available to organise based on the specific requests and to give advises on the ferry to take.We had to reschedule the trip... read more for a different day and they immediately accept us.
The driver (Harry) was very kind and we enjoyed the time with him. Highly recommend experience to discover the amazing Bintan!

Seamless transfer as usual ! - Second time we use them for air transfer between the ferry terminal and the hotel.

Quickly organised via WhatsApp, reliable, good pricing, on time. I can only recommend... read more them!

Thank you team !

Weekend in Bintan  - We had an amazing experience with Bintan Travel Guide! From the start, their service was top-notch. The booking process was smooth, and their communication was clear and prompt. A special... read more mention goes to our driver, Budi, who was not only punctual but also incredibly kind and friendly. He made the entire trip comfortable and enjoyable, providing helpful tips and ensuring we had everything we needed. The vehicle was clean and well-maintained, and we felt safe throughout the journey. We highly recommend Bintan Travel Guide for anyone looking for a reliable and pleasant travel experience. Thank you for making our trip so memorable!

Fantastic & Enjoyable trip with Mr.ahand  - Great itinerary recommendations and planning by Mr. Ahand. He also takes great photos and can suggest creative and fun poses for you to strike.

Mr. Ahand was also very... read more polite and a safe driver, going out of his way to make our Bintan trip as comfortable as possible. He helped us with our luggage, shopping bags, and even opened the car door for us. If we ever come back to Bintan, we will definitely look for Mr. Ahand again.

One incident that makes me impressed by Mr.Ahand was because our resort was out of the way from any shops. So he suggested we should go to convenience shops first before heading to resort, which he was right. I was thankful for his suggestion as we really needed to stock up before heading there.

Thank you Mr Ahand! & Bintan Travel Guide