How to Get Around Bintan: A Complete Transport Guide
Getting around Bintan relies mainly on five options: Private Charter & Driver, hotel shuttle, hotel taxi and Grab car services
Grab only works in certain parts of the island, not everywhere.
The right option depends on the trip’s stops and how much flexibility is needed.
The option many travelers pick for something more personalized comes last on this page, right after Private Charter & Driver.
Grab Car Services
Grab Car Services operates in Bintan, but only within the Bintan Resorts (Lagoi) area and Tanjung Pinang city.
Coverage does not extend to East Bintan, top north ( Tanjunguban ) and Trikora area, so it should not be relied on there.
Inside its coverage zone, Grab works well for short trips such as:
- From the Bandar Bentan Telani (BBT) Ferry Terminal to a resort in Lagoi
- Between hotels and Lagoi Bay
- To nearby attractions within the Bintan Resorts area, Lagoi, or Tanjung Pinang city
Outside these zones, a private car charter or a hotel taxi counter is a more dependable choice.
Hotel Shuttles
Most Bintan Resorts Hotel run a shuttle for guests arriving from Singapore to Bintan via the Bandar Bentan Telani Ferry Terminal. This is usually the simplest way to start a trip for guests staying in that area.
Arranging hotel shuttle services typically needs to be done with the hotel in advance rather than booked on the spot.
It only covers hotels within the Bintan Resorts area,
so hotels outside that area need a private transfer service instead.
Hotel Taxi Services
Every hotel and resort on the island has a taxi counter or activity desk on-site. A guest simply tells the staff the destination, and a car is arranged directly.
This service is available at hotels and resorts across Bintan, making it a practical option for short trips or last-minute plans that come up during a stay.
Private Charter & Driver
A private car charter lets visitors set their own pace and visit attractions in any order that suits their day.
This matters most when a route includes multiple stops across different parts of the island, since it avoids backtracking.
Charters are usually booked as full-day or half-day trips.
Pricing varies between transport companies and independent drivers, so it helps to confirm a few things before booking:
- The total price and what it covers
- Fuel and driver waiting time
- Trip duration and planned itinerary
Request Custom Trip
A custom trip lets a traveler request exactly what they want to see and do in Bintan.
The itinerary is then built around that request, combining themes such as beach visits, outdoor adventure activities, wildlife or nature spots, and souvenir shopping.
Throughout the trip, private transport and a driver are provided. The driver does more than drive.
Drivers speak English and have experience with local tourism and attractions. They also stay on standby to help travelers on the spot throughout the day.
Pricing for a custom trip is fully inclusive. There is no need to worry about hidden fees, since the full list of what’s included is confirmed once a traveler shares their trip plan.
Bookings do not need to be made separately for each stop.
Transport, itinerary, and cost are all arranged from the start, which lets a traveler focus on a personalized experience.
Custom trips also include support before, during, and after the trip. This makes it a practical option for travelers who prefer not to manage duration, itinerary, and cost on their own.
A custom trip can be requested directly through Request Custom Trip
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