Arrival Transfer Guide: Getting Your Hotel in Bintan Made Easy

Planning a trip to Bintan Island and already have your hotel booked?
One crucial thing to sort out is how you’ll get from the ferry terminal or airport to your hotel.
Especially for first-time visitors, organizing your arrival transfer is key to ensuring a smooth and stress-free journey.
As a travel agent in Bintan, we understand the importance of convenience,
so here’s a detailed guide to help you navigate arrival transfers and enjoy your vacation right from the start.
1. Arrival Transfer by Hotel Transportation Services
Most hotels in Bintan offer arrival transfer services from the ferry terminal or airport.
However, it’s important to check whether these services are complimentary or come with an additional fee.
If you’re staying in the Bintan Resorts area, many hotels provide complimentary shuttle services from Bandar Bentan Telani Ferry Terminal.
You can verify this on your hotel voucher or contact your hotel directly.
Some hotels even take the initiative to reach out to their guests, confirming ferry arrival times and ticket details to ensure seamless transfers.
Here’s a list of hotels offering shuttle services from Bandar Bentan Telani Ferry Terminal, along with approximate travel times:
- D’Prima – 5 minutes
- Anmon Hotel – 5 minutes
- Natra – 5 minutes
- Angsana – 15 minutes
- Cassia Bintan – 15 minutes
Banyan Tree - Bintan – 15 minutes
- Nirwana – 15 minutes
- Indra Maya Pool Villa – 15 minutes
- Banyu Biru – 15 minutes
- Indigo Hotel – 15 minutes
- The Sanchaya – 15 minutes
- Grand Lagoi Hotel – 15 minutes
- Four Points by Sheraton – 15 minutes
- Kamuela Lagoi Bay Villa – 15 minutes
- Pantai Indah Lagoi Bintan – 17 minutes
- Club Med Bintan – 20 minutes
- Ria Bintan Golf & Resort – 20 minutes
What to Expect at the Ferry Terminal
Upon arriving at Bandar Bentan Telani Ferry Terminal, complete your immigration clearance, collect any checked luggage, and proceed to the arrival gate.
Hotel staff are usually stationed here, holding signs with the hotel’s name.
Many hotels in the Bintan Resorts area also have counters at the terminal, making it easy for guests to locate them.
Simply inform them of your booking name, and they will check their arrival list and assist you with your transfer.
What If You Don’t See Hotel Staff?
If it’s crowded, don’t worry!
Ask a ferry terminal staff member or security personnel for help.
They’re always happy to assist and guide you.
Staying Outside the Resorts Area?
If your hotel isn’t listed above, such as those in the East Bintan or Trikora areas, you can arrange transfers directly with your hotel or send your inquiry about taxi services in advance for convenience.
For guests staying at The Residence Bintan, shuttle services are available from Bandar Bentan Telani, Tanjung Pinang Ferry Terminal, and Raja Haji Fisabilillah Airport.
Contact the hotel or read about Getting to The Residence Bintan
Keep in mind that hotel check-in time is typically around 2:00 or 3:00 PM.
If you arrive in Bintan before 12:00 noon and prefer to make the most of your time rather than waiting in the hotel lobby,
you might want to consider exploring the Bintan Tours & Sightseeing.
These packages often include pick-up services from Bandar Bentan Telani Ferry Terminal, offering you the opportunity to start your holiday with a memorable experience.
2. Approaching the Taxi Counter at the Arrival Hall
The next option is Taxi Counter Service , taxi services are readily available at the arrival halls of both the Bandar Bentan Telani Ferry Terminal and the Tanjung Pinang Ferry Terminal, as well as Raja Haji Fisabilillah Airport.
The taxi counters are easy to find and provide a hassle-free way to secure a ride.
However, keep in mind:
- During peak times, there might be a wait at the taxi counter.
- Fares at the counter can be higher than independent taxis due to additional surcharges.
- Always confirm the fare before starting your journey to avoid surprises.
This way, you can avoid surprises and enjoy a smooth trip to your destination.
3. Book a Taxi in Advance for a Hassle-Free Arrival
For ultimate convenience, pre-booking a taxi is a great option, especially if:
- You’re arriving at Bandar Bentan Telani and staying in the East Bintan or Trikora areas.
- You’re arriving at Tanjung Pinang Ferry Terminal.
- You’re flying into Raja Haji Fisabilillah Airport.
As a travel agent in Bintan, we offer private taxi services to ensure a seamless transfer to your hotel.
The driver will be ready to greet you at the arrival gate, based on the ticket details you provide.
Custom Options Available
If you’d like to stop for sightseeing or enjoy a meal at a nearby restaurant before heading to your hotel, we’re happy to accommodate your requests.
Taxi Prices
Taxi prices depend on your itinerary, pick-up and drop-off locations, and the number of passengers.
It’s simple!
Just send us your inquiry, and we’ll arrange everything according to your plans to ensure a hassle-free arrival experience.
With this guide, your arrival in Bintan will be stress-free, allowing you to focus on the excitement of your upcoming adventures